You can delete your GuideHour Fish account and all associated data yourself, right in the app — it takes under a minute and no request or approval is needed. Deletion is permanent: your account, saved lakes, species preferences and trip logs are removed and cannot be recovered.
This is the fastest and only way to delete your account instantly. Open GuideHour Fish on your phone and:
Subscriptions are billed by the App Store or Google Play, not by us, so they have to be cancelled separately in the store you bought through. On Android, open the Google Play app › profile icon › Payments & subscriptions › Subscriptions. On iPhone or iPad, open Settings › your name › Subscriptions. Cancel there before deleting your account, or you'll keep being billed.
When you delete your account, the following is permanently removed from our systems:
| Data | What happens |
|---|---|
| Account and sign-in credentials | Deleted from Firebase Authentication — your name, email address and user ID. |
| Fishing preferences | Deleted — followed species, saved lakes and display settings. |
| Trip logs | Deleted — every trip recorded in the Logbook, including catches and hours fished. |
| Location and ZIP code | Deleted — no location history is kept after deletion. |
| Guide conversation history | Deleted along with the account record it's linked to. |
| Data | Why it's retained |
|---|---|
| Purchase and transaction records | Kept by our payment and subscription providers (Apple, Google, RevenueCat) as required for tax, accounting and legal recordkeeping. These records are not used to identify you in the app. |
| Anything the law requires | Retained only where a legal or regulatory obligation requires it, and deleted once that obligation ends. |
Deletion is immediate in the app. Residual copies in encrypted backups are purged within 30 days, except where retention is required by law.
If you've lost access to your account and genuinely can't sign in to delete it yourself, email us and we'll handle the deletion for you. If you can still sign in, use the in-app steps above — it's immediate, and an emailed request takes us up to 30 days to process.
Send the request from the email address on the account and include the sign-in method you used (Apple, Google, or email). We verify ownership before deleting anything, and we'll confirm by email once it's done — within 30 days of a valid request.
Email a deletion requestFor details on what we collect and how it's handled, see our Privacy Policy. For anything else, our Support page has answers to the most common questions, or you can email ben@blombergappdesign.com.